Services
Provide on-the-job employee training for food production, service & housekeeping. Our programs emphasize proper techniques and adherence to defined standards & is guaranteed to increase the productivity of even the most dedicated employees. We would perform detailed survey analysis of current staffing and departmental operational plans & recommend specific actions for gaining advantages through better management, efficiency and systematically defined cost controls. Define full service or managed agreements for management, labor, supplies and equipment & develop, manage and execute an operational blueprint defining area responsibilities and deploy necessary resources according to plan
Formulate & define all job descriptions, organization chart, detailed work schedules, daily/weekly/monthly routines, training manuals, policies, protocols, and standard operating procedures.
Constant supervision and Quality Assurance inspection by THS Corporate Management Staff.
THS Contract Management allows you to achieve a major
imperative today - improve quality and reduce cost through :
THS management provides:
Reassurance
THS has provided first-class catering, housekeeping & allied services to its Clients for almost a decade. EMS has maintained those relationships by employing industry knowledge and experience to provide unique solutions to housekeeping and linen management, investing in the continued development of its people, maintaining competitive pricing, and soliciting, hearing, and acting on the feedback of its customers.
Integration
THS quickly develops a cohesive interrelationship with your facility's organization and culture to swiftly integrate and to ensure a smooth transition. Thorough inspections (both announced and unannounced) are made by THS management to ensure superior standards. THS executives discuss performance methods at scheduled meetings with facility administrators.
THS personnel are experienced, focused, and committed to ensuring minimal disruption and maximum efficiency during any contract transition and implementation plan for your facility & will follow your expectations for a smooth transition. Your facility will receive professional and personalized attention from THS - a team experienced and committed to ensuring contract transition success. This Team consists of a group of specialized personnel with experience in organization, training, scheduling and interpersonal relationships, as well as hands-on specific industry experience. This Team will be brought in to "activate" your facility. When employees display a thorough understanding of your facility's scheduling and requirements, and personnel are completely trained in all procedures and methods, THS will then withdraw the Account Activation Team.
Satisfaction
THS is completely and totally committed to providing customer satisfaction. This customer commitment is supported by THS's reputation and evidenced in the long term relationships established with our client facilities - some of whom have been customers for eight years. Keeping costs low and the clients' best interests in mind have been two keys to our success.
THS encourages prospective clients to visit any THS managed facility, at any time. Our consistently high standards are obvious as you walk through the door. THS - making good lasting impressions - not just good first impressions!
THS will provide the following at no cost or obligation: